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Recovery

Accident recovery and towing in Toledo

After a crash, the tow is rarely the first thing to deal with. Safety, police and Ohio's rules on stopping and exchanging information come first. This page walks through those steps in Toledo, explains when officers decide who tows, and covers what recovery involves when a car can't roll on its own.

Updated · Toledo and nearby Lucas and Wood County communities

Gray sedan with a crushed front end at a city intersection while a worker sweeps debris near a tow truck
Recovery often includes sweeping glass and plastic out of the lane before the damaged car is loaded.

Just had a crash in Toledo?

Check for injuries and call 911 if anyone is hurt or a vehicle blocks traffic. Ohio law requires drivers in a crash to stop and exchange names, addresses and registration numbers. Police may have an unoccupied vehicle that blocks the road removed without the owner's consent. If police aren't ordering the tow and you're not on the Turnpike, you can usually ask for the Toledo tow company you prefer.

Right after a crash in Toledo

  1. Check for injuries. Call 911 if anyone is hurt, if there is smoke, fire or leaking fuel, or if a vehicle blocks traffic.
  2. If you can’t get clear of traffic safely, stay in the car with your seat belt on and the hazards flashing.
  3. Stop and stay. Ohio law requires every driver in a crash on a public road to stop and remain until they have given their name and address, the owner’s name and address, and the vehicle registration number. If an injured person can’t take that information, notify the nearest police agency and wait for an officer (ORC 4549.02).
  4. In a parking lot or on other private property, exchange the same information when asked. If you couldn’t, report it to city police, or the county sheriff outside a city or village, within 24 hours (ORC 4549.021).
  5. If you hit a fence, sign or other property next to the road, stop and tell the owner. If you can’t find them, report it to police or the sheriff within 24 hours (ORC 4549.03).
  6. Photograph the vehicles, plates and damage from somewhere safe, and ask the officer for the crash report number.

The after-a-crash guide has a fuller checklist for the hours and days afterward.

When police decide who tows

At a crash scene, the officer in charge may make the towing decision for you.

  • Blocking the road: after a crash, a sheriff, police chief, Highway Patrol trooper or fire chief, or someone acting for them, may remove, or order removed, an unoccupied vehicle, cargo or debris that blocks the roadway or endangers safety. That needs the investigating agency’s approval but not the owner’s consent (ORC 4513.66).
  • City impound: if Toledo police send the car to the City of Toledo impound lot, the department lists a $160 tow fee and $20 a day in storage for cars and trucks, and links a towed-vehicle search (Toledo Police). The towed car guide explains how to get it back.
  • Ohio Turnpike: a disabled passenger car is towed off only by a Turnpike contract garage (OAC 5537-3-01). Dial #677.

If police aren’t ordering the tow and you’re not on the Turnpike, you can usually ask for the company you prefer. That is general practice rather than a right written into Ohio law, and officers may call another wrecker when a vehicle has to be cleared quickly.

Call for towing help(419) 329-4502

What accident recovery involves

Recovery is the work of getting a damaged vehicle from where it ended up onto a truck, and leaving the road clear. What it takes depends on the damage:

After the crash What the recovery usually takes
Car rolls and steers, damage is mostly cosmetic A standard tow; a wheel-lift may be enough for a front-wheel-drive car
Bent wheel, broken suspension or a wheel that won’t turn A flatbed, with the car winched onto the deck; dollies may be needed to move it first
Car off the pavement: in a ditch, the median or against a pole Winching it back onto solid ground before loading (a winch-out)
Glass, plastic and fluid in the lane Sweeping up debris before the truck leaves
All-wheel-drive or electric car A flatbed, with all four wheels off the ground
Box truck, bus or semi A heavy-duty wrecker

On covered Toledo interstates, ODOT’s Freeway Safety Patrol also clears debris at crash scenes on weekdays, and for large commercial vehicles blocking lanes on designated routes, ODOT pays incentives to prequalified heavy-duty towing companies to clear them quickly (ODOT TRIP). For an ordinary passenger car, tell the dispatcher which wheels are damaged, whether fluid is leaking and whether the airbags went off, so the right truck comes.

Getting your crash report

Police agencies that investigate a crash involving an injury, a death, or more than $1,000 in property damage must send a written report to the state within 5 days (ORC 5502.11). That form is commonly called the OH-1.

  • Online: the Ohio Department of Public Safety’s Crash Retrieval portal lets you search by crash or document number, or by date range and county or agency. The Toledo Police website links to it from its “Get a copy of an Accident Report” menu item.
  • Highway Patrol crashes: the OSHP Help Center has a “Request a Report” option.

Insurance basics in Ohio

  • Ohio’s minimum liability coverage is $25,000 for injury or death of one person, $50,000 for two or more people, and $25,000 for property damage per crash (ORC 4509.51).
  • You can be asked for proof of insurance at a crash scene (Ohio BMV).
  • If you believe the other driver was uninsured, anyone involved may file a BMV report saying so within 6 months (ORC 4509.06).
  • Ask your insurer whether towing and storage are covered, and keep every itemized receipt. The tow cost guide explains how charges are built.

What to have ready when you call

  • The exact location, such as “eastbound I-280 just past exit 7 in Oregon” or a street intersection.
  • Whether police are on scene, which agency, and whether the officer is ordering the tow.
  • What you can see of the damage: wheels that won’t turn, leaks, airbags, a car that is off the road.
  • Where the car should go: your shop, a dealer, home, or a lot while the insurer decides. Ask the daily storage rate if it will sit anywhere.
  • Your insurance claim number, if you have one, and how many people need a ride.

Take your registration, garage opener and personal items out before the car leaves. Then call (419) 329-4502 or send a request.

Sources

Accident recovery: common questions

What does Ohio law require me to do after a crash?

Stop, stay at the scene, and give your name and address, the owner's name and address, and the vehicle registration number. If an injured person can't take that information, notify the nearest police agency and wait for an officer. Call 911 for any injury or a blocked road. The after-a-crash guide lists the full steps.

Can I choose which tow company takes my car after an accident?

Often, as a matter of general practice: if police aren't ordering the tow and you're not on the Turnpike, you can usually ask for the company you prefer. Officers may call another wrecker when the vehicle has to be cleared quickly, and Ohio law lets them remove a blocking, unoccupied vehicle without your consent. On the Ohio Turnpike, a Turnpike contract garage tows.

How do I get a copy of my Toledo crash report?

Use the Ohio Department of Public Safety's Crash Retrieval portal, which Toledo Police link to from their website. You can search by crash or document number, or by date range and county or agency. For a crash the State Highway Patrol handled, the OSHP Help Center has a report request option.

What is the minimum car insurance in Ohio?

Ohio's minimum liability limits are $25,000 for injury or death of one person, $50,000 for two or more people, and $25,000 for property damage in one crash. You can be asked for proof of insurance at a crash scene.

Who pays for the tow after a crash?

It depends on your policy and on who was at fault. Ask your insurer whether towing and storage are covered, ask the provider how payment works, and keep the itemized receipt. Storage is usually charged by the day, so decide quickly where the car should go.

Request accident recovery

Fastest: call (419) 329-4502. Or send this and a provider will call you back. Four short steps.

Step 1 of 4Where is the vehicle now?

On a highway, give the direction and the nearest exit or mile marker.

Step 2 of 4What kind of help?
Service needed
When do you need help?

In a travel lane, or anyone hurt? Call 911 first. On the Ohio Turnpike, call #677.

Step 3 of 4Vehicle and destination
Step 4 of 4Who should the provider call?

By sending, you agree that a towing or roadside provider may call or text you about this request. No marketing messages. See our privacy notice and terms of use.

Stuck right now? Call and tell us where you are.

Have your location, vehicle and destination ready. If you are in a travel lane or anyone is hurt, call 911 first.

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